At Lavish Lox we aim to dispatch orders within 1-2 working days of the order being placed.

Orders will be sent 2nd Class signed for via Royal Mail, which takes approximately 2-5 working days and charged at £4.50.

Please note weekends and Public Holidays are not inclusive of working days.

Delays may be possible due to busy periods and Covid-19 isolation.

Please ensure the correct delivery address is provided at the time of purchase on our website. It is the customers responsibility to provide correct delivery details. Lavish Lox is not responsible or liable for orders delivered to the wrong address and refunds will not be issued in such cases.



Due to hygiene, we do not provide refunds or exchanges.

At Lavish Lox we aim to provide a product in the very best condition. All our items are carefully checked and packed before despatch. In the unlikely event where the item is damaged we will provide you with an exchange, in such cases you must notify us via email at within 24 hours of receipt of your product.

You must return the item in its original packaging within 7 working days. It is the customers responsibility to pay return costs for signed form delivery to ensure the item reaches Lavish Lox within this timescale.

Once the product has been received, upon inspection an exchange will be offered with the company’s discretion.